Company No. 08400329 | VAT No. 158 6893 50
Registered Address: Vermeulens, Horton Road, Stanwell Moor TW19 6AE - United Kingdom Email: info@megatiles.com

These Terms & Conditions (“Conditions”) apply to all consumer purchases of tiles, mosaics, flooring and related goods (“Goods”) from 888 Sourcing Ltd t/a MegaTiles (“Company”, “we”, “us”, “our”).

Your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 remain unaffected.

1. DEFINITIONS & INTERPRETATION

1.1 Definitions
(a) “Goods” means all tiles, mosaics, flooring, underfloor heating and related items supplied by the Company.
(b) “Price” means the total amount payable for the Goods including VAT and any delivery, carriage or insurance costs.
(c) “Consumer” means an individual acting for purposes wholly or mainly outside their business or profession.

1.2 Interpretation
(a) Headings are for convenience only and do not affect interpretation.
(b) References to “writing” include email.
(c) References to statutes include amendments and replacements.

2. GENERAL CONDITIONS

2.1 By placing an order, the Consumer confirms acceptance of these Conditions.
2.2 These Conditions may only be varied in writing by a Company director.
2.3 The Consumer acknowledges receipt of all required pre-contract information on a durable medium.
2.4 Nothing in these Conditions affects statutory rights.

3. PRE-CONTRACT INFORMATION

3.1 Prior to contract formation, the Company provides:
(a) full business and contact details;
(b) a clear description of Goods;
(c) total Price including VAT;
(d) delivery options, timelines and charges;
(e) payment methods;
(f) cancellation rights and limitations;
(g) returns procedure;
(h) Cancellation Procedure (available upon request).

3.2 By placing an order, the Consumer acknowledges receipt of this information.

4. SAMPLES

4.1 Consumers are strongly advised to order samples (4.1).
4.2 Ordering full Goods without sampling is at the Consumer’s risk (4.2).
4.3 Delivery costs for samples are non-refundable.
4.4 Shade, texture and batch variations may occur (4.4).
4.5 Samples represent current batch only (4.5).

5. DESCRIPTION OF GOODS

5.1 All images and descriptions on our website are illustrative only (5.1a).
5.2 They do not form part of the contract (5.1b).
5.3 The Company may correct typographical or clerical errors without liability (5.2).

6. ORDERING GOODS

6.1 The Consumer is responsible for measuring and ordering sufficient quantity (6.1).
6.2 A recommended allowance of 10–15% extra is advised (6.1a).
6.3 Batch/shade matching for subsequent orders cannot be guaranteed (6.2).
6.4 All Goods must be inspected prior to installation; once fixed/laid/applied, no claims will be accepted for shading, variation or visible defects (6.2a).
6.5 The Consumer must check receipt of complete order prior to booking installers (6.3).

7. AVAILABILITY & DELIVERY

7.1 All Goods are subject to availability (7.1).
7.2 Goods in stock are normally dispatched within 1 working day after cleared payment (7.1a).
7.3 Delivery times are estimates only; time is not of the essence (7.1b).
7.4 If supplier delays occur:
(a) Company will notify the Consumer of a revised estimate;
(b) Consumer may cancel unprocessed orders for a refund (7.4b).
7.5 The Company is not liable for financial loss caused by delivery delays (7.5).
7.6 Delivery is curbside only unless otherwise stated (7.6).
7.7 The Consumer must inspect Goods before accepting (7.7).
7.8 Visible damage or shortages must be noted on the delivery note (7.8).
7.9 Failure to inspect before acceptance may void claims (7.9).

8. TITLE & RISK

8.1 Risk passes to the Consumer upon successful delivery/acceptance (8.1).
8.2 Title remains with the Company until full payment is received (8.2).
8.3 Until title passes, the Consumer:
(a) holds Goods as bailee;
(b) must store Goods securely and separately;
(c) must insure Goods appropriately.

9. PRICE & PAYMENT

9.1 Prices include VAT unless otherwise stated (9.1).
9.2 The Company reserves the right to amend Prices due to market changes or VAT changes (9.1a).
9.3 Quotes and brochures do not constitute contractual offers (9.2).
9.4 Payment must be made by approved card or cleared funds (9.4).
9.5 Consumer must provide full, accurate billing information matching card issuer records (9.4a).
9.6 The Company may delay dispatch pending fraud checks or payment verification (9.6).
9.7 The Company may cancel suspected fraudulent orders (9.6a).
9.8 Interest of 5% above NatWest base rate may be charged on overdue sums (9.8).
9.9 All reasonable debt recovery costs are recoverable (9.8a).

10. SPECIAL ORDER / CUSTOM GOODS

10.1 Full payment is required prior to confirmation (10.1).
10.2 Lead times will be advised; may vary by ±1 week (10.2).
10.3 Goods used in untraditional applications must be declared at purchase (10.3).
10.4 The Company accepts no responsibility for suitability where not disclosed (10.4).
10.5 Special/custom orders are non-returnable and non-cancellable (10.5).