Technical Assurance

Technical assurance is not about eliminating variation, it is about understanding it, communicating it, and specifying correctly.

  • All tiles supplied by MegaTiles are sourced from established manufacturers and produced to recognised industry standards. Where applicable, product data includes:

    • Water absorption rates
      (Porcelain tiles typically ≤0.5%, suitable for internal and external use)

    • Slip resistance ratings
      (R9–R13 depending on finish and intended application)

    • Wear resistance (PEI ratings)
      Relevant for floor applications and traffic levels

    • Frost resistance
      Essential for outdoor paving and external installations

    • Thickness and rectification tolerances
      Affecting layout precision and installation method

    We provide this information to assist with correct specification.
    Final responsibility for suitability remains with the installer and project designer.

  • Many porcelain tiles supplied by MegaTiles are suitable for use with underfloor heating systems, subject to:

    • correct adhesive selection

    • correct substrate preparation

    • gradual commissioning of heating systems

    • compliance with manufacturer installation guidelines

    We strongly recommend professional installation and consultation with heating system providers prior to installation.

  • Tiles are manufactured for specific environments.
    Unless expressly stated otherwise in writing:

    • wall tiles may not be suitable for floors

    • internal tiles may not be suitable for external use

    • decorative mosaics may not be suitable for high-traffic areas

    If a product is intended for non-standard or specialist applications, this must be disclosed at the point of selection so suitability can be assessed.

  • Tiles are kiln-fired products. Natural variation in:

    • shade

    • texture

    • pattern

    • surface movement

    is inherent and expected.

    These variations do not constitute defects.

    We recommend blending tiles from multiple boxes during installation to achieve the most balanced visual result.

  • All tiles must be inspected before fixing.

    Once tiles are:

    • installed

    • cut

    • laid

    • sealed

    they are deemed accepted.

    No claims relating to:

    • shading

    • size tolerance

    • surface appearance

    • suitability

    can be accepted after installation.

  • Where applicable, tiles are supplied with the manufacturer’s warranty.
    MegaTiles’ liability is limited to the replacement or refund of defective tiles as determined by the manufacturer.

Our Commitment

Specification-Grade Tiles. Supplied With Clarity.

At MegaTiles, we don’t sell tiles as decorative objects alone.

We supply specification grade surfaces that must perform under real-world conditions: moisture, heat, wear, load, and time.

With over 20 years’ experience in the tile industry, our technical assurance process exists to reduce risk for homeowners, designers and installers alike.